Legal information

Legal notice

This website and the PaySign platform provide information and digital access to secure checkout, payment, document acceptance and operational traceability services. Access to this website and to any related public or authenticated area is subject to this legal notice, the terms of use and any additional contractual documents that may apply to a specific customer, tenant or transaction.

Purpose of the website and service

PaySign is a software environment designed to support the creation and management of checkout sessions, payment requests, document presentation, acceptance workflows, signature evidence and related operational records. Content published through the platform may include commercial references, invoices, quotes, contracts, delivery confirmations, payment information, legal notices and transaction metadata.

Scope of published content

Public pages may contain general information about the platform, while checkout pages or authenticated areas may display customer-specific or tenant-specific content. The existence of a public URL does not imply unrestricted use rights over the documents, branding, commercial information or data displayed in that flow. Access is limited to the purpose for which the page, session or transaction was made available.

Intellectual and industrial property

The PaySign name, website design, source materials, visual assets, software elements, workflows and written content are protected by applicable intellectual property, industrial property and unfair competition rules. Unless otherwise permitted by law or expressly authorized in writing, reproduction, extraction, reverse engineering, distribution, republication, commercialization or transformation of the website or its contents is prohibited.

No unlawful or abusive use

Users must not use the website or platform to attempt unauthorized access, disrupt availability, interfere with transaction flows, test vulnerabilities without authorization, impersonate other persons, submit false data, upload unlawful material, violate third-party rights or use the service in a manner contrary to good faith, law or public order.

Operational availability and technical limits

Reasonable technical and organizational measures are adopted to maintain integrity, confidentiality and availability of the website and platform. However, continuous or error-free availability cannot be guaranteed. Temporary interruptions, degraded performance, maintenance windows, third-party failures, internet incidents, browser incompatibilities, payment provider errors, force majeure events or integration failures may affect access or operation.

Third-party services and external providers

The platform may rely on external providers, including hosting, infrastructure, payment processors, messaging, analytics, storage, signature capture, fraud prevention or other technical services. References to or interaction with third-party systems do not imply control over those systems beyond the scope of the contracted integration. Each external service may also be subject to its own legal and technical conditions.

Limitation of liability

To the maximum extent permitted by applicable law, the operator of the website shall not be liable for indirect, consequential, incidental, punitive or special damages, loss of profits, business interruption, loss of opportunity, reputational harm, data loss, transaction failures or damages caused by user error, inaccurate submitted content, unauthorized use, third-party services, telecommunications issues or events outside reasonable control. Nothing in this notice excludes liability that cannot lawfully be excluded.

Transaction and document context

Where the platform is used for checkout or document acceptance purposes, the legal and economic effects of a specific operation may depend on the applicable transaction terms, the customer relationship between the relevant parties, the displayed document, the captured evidence, the selected payment method and the governing contractual framework. The website itself does not replace case-specific contractual drafting, legal review or regulatory obligations applicable to a tenant or merchant using the service.

Applicable law and interpretation

This legal notice shall be interpreted together with the terms of use, privacy and data protection policy, cookies policy and any specific terms incorporated into a transaction flow or contractual relationship. The applicable legal framework and competent forum may vary depending on the nature of the service, the place of operation, the parties involved and the mandatory rules applicable to the relevant transaction.